20+ Years of Excellence

Hello, I'm Shan MohammedIsmail
Asoora

Enterprise IT Infrastructure Architect

Hybrid Cloud • SRE • Data Protection

Enabling business outcomes through datacenter transformation

Bengaluru, India
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About Me

Professional Summary

Senior IT Infrastructure and Cloud Architect with 20 years of experience designing, building, and operating enterprise-grade, mission-critical hybrid cloud, datacenter, and data protection platforms.

Proven expertise in cloud adoption, SRE, DevSecOps practices, automation, observability, and cyber-resilient architectures. Strong people and stakeholder leader with extensive experience leading global technical teams, managing KPIs, vendors, and large-scale transformation programs aligned to business outcomes.

0+ Years Experience
0% RTO Reduction
0% Manual Tasks Reduced
0 Fortune 500 Clients
What I Do

Core Competencies

🏗️

Infrastructure Architect

On-prem & hybrid designs, HA/DR patterns, AI Infrastructure

☁️

Hybrid Cloud & DC Ops

Private cloud, virtualization, Kubernetes/OpenShift

⚙️

SRE & DevSecOps

SLOs, error budgets, automation, CI/CD pipelines

🤖

Automation & Orchestration

Process reduction, runbooks, SOPs

📋

ITSM & Governance

ITIL, ServiceNow, operational excellence

🤝

Vendor & Stakeholder Mgmt

LOE, cost estimation, SLA oversight

🔒

Security & Compliance

Resilience, recovery objectives, risk mitigation

💾

Data Protection & Cyber Recovery

Networker, Avamar, Data Domain, PPDM, NetBackup

📊

Observability & Performance

Capacity planning, monitoring, performance management

Career Path

Professional Experience

Senior Principal Site Reliability Engineer

Dell Technologies

Aug 2011 – Present Bangalore, India / Michigan, USA
  • Led cross‑functional engagements, solution architects and engineering to design custom AI Infrastructure, storage, backup, and recovery solutions for Fortune 500 clients.
  • Defined and tracked KPIs and operational SLOs; implemented automation initiatives that reduced manual activities by ~30%.
  • Designed and implemented cyber recovery solutions that improved resilience and reduced RTO by ~75%.
  • Planned and executed datacentre migrations with minimal downtime and zero data loss.
  • Developed technical presentations, SOPs, and runbooks; acted as centre of excellence for storage/backup technologies.
  • Worked with Kubernetes/OpenShift, virtualization, and container orchestration for modern workloads.

Senior Engineer – Application Management

Wipro Infotech

Dec 2010 – Aug 2011 Pune, India / Ratingen, Germany
  • Designed and operationalized Backup-as-a-Service (BaaS); developed SOPs and maintained knowledge repositories.
  • Performed capacity analysis and management for storage/backup; optimized configurations for performance and availability.
  • Led onsite knowledge transition; enabled seamless adoption of processes and best practices across teams.

Senior Analyst – Systems

HCL Technologies

Sep 2008 – Dec 2010 Chennai, India
  • Administered storage and backup environments (DellEMC, NetApp); performed health checks, SAN zoning, and DR replication.
  • Led storage migration from HP EVA to EMC CLARiiON and backup tool migration from HP Data Protector to EMC Networker.

Technical Support Executive

Sutherland Global Services & Reliance Infocomm

Jan 2006 – Aug 2008 Chennai, India
  • Early career roles providing technical support and building foundational IT infrastructure skills.
Credentials

Certifications & Training

✅

ITIL V3

Reg No. 4388151

🐧

RedHat Certified Engineer (RHCE)

Certificate No. 805009082738595

💾

Backup Recovery Networker Specialist (EMCSA)

Reg No. 264479096

🗄️

Information Storage Management (ISM)

Reg No. 246236890

☸️

RedHat OpenShift | Kubernetes | VMware

Platform & Orchestration Training

🖥️

IBM Storage Scale (GPFS)

Advanced Implementation Expert

Education

Academic Background

  • 2019 TechEdge – Executive Program on Technical Leadership — IIM Bangalore (IIMB)
  • 2005 Diploma in Electronics Engineering — 3 Years Full Time
  • 2002 Plus Two – Computer Science — 2 Years Full Time
  • 2000 SSLC — Secondary School Leaving Certificate
Portfolio

Key client engagements & project experience

Continental Tech

HPC infrastructure management for AI operations and enterprise AI‑as‑a‑Service delivery.

Stellantis

Storage and data protection architect, pre‑sales solution design, and transformation initiatives across enterprise IT platforms.

General Motors

Enterprise storage and datacenter infrastructure operations.

Vodafone IT

Datacenter infrastructure operations, and transformation initiatives across enterprise IT platforms.

SanDisk

Storage and data protection operational support for customer IT environments.

Avago Technologies (Now Broadcom)

Infrastructure operations and transformation projects supporting business‑critical environments.

Let's Connect

Get In Touch

✉️

Email

shan.ma@ymail.com
📱

Phone

+91-99000 30253
🌍

Location

Bengaluru, India

Interests

Emerging Technologies Electronics Automotive Industry Sports & Games